Terms of use and privacy policy

Last updated: October 2026. This English version is provided for information. The French version prevails.

Terms of use

Article 1 – Purpose

These terms of use (the "Terms") set out how the emycare.tech website (the "Website"), published by Emycare, may be accessed and used. The Website presents the company, EmyDiag, a psycho-behavioral assessment instrument for obesity, EmyMap and Emycare's research work. It allows visitors to contact Emycare.

Article 2 – Acceptance of the Terms

By accessing the Website, users acknowledge that they have read these Terms and agree to comply with them.

Article 3 – Access to the Website

Access to the Website is free of charge for any user with an Internet connection. Access costs (equipment, software, connection) are borne by the user. The Website is available at all times, except for interruptions due to maintenance or force majeure.

Article 4 – Website content

The Website provides information about Emycare, its solutions and its research work, as well as two forms: a contact form and a form to request the EmyMap demonstration report. The Website does not offer account creation, health services or individual follow-up. The information published does not constitute medical advice or a recommendation for care.

Article 5 – Intellectual property

Emycare holds the intellectual property rights to the Website and its content (text, images, graphics, logos), subject to its partners' rights in their own logos. Any reproduction, representation, modification, adaptation or use of all or part of the Website's content without Emycare's prior written consent is prohibited.

Article 6 – Liability

Emycare makes every effort to provide accurate and up-to-date information, without guaranteeing its accuracy or completeness, and accepts no liability for errors, omissions or direct or indirect damage resulting from use of the Website. Users are solely responsible for their use of the Website and of the information obtained on it. They shall refrain from any behavior that may harm the security, availability or integrity of the Website.

Article 7 – Hyperlinks

The Website may contain links to third-party websites. Emycare has no control over these websites and accepts no liability for their content.

Article 8 – Changes to the Terms

Emycare may change these Terms at any time. The version in force is the one published on the Website.

Article 9 – Governing law and jurisdiction

These Terms are governed by French law. In the event of a dispute relating to the use of the Website, and failing an amicable settlement, the French courts shall have sole jurisdiction.

Privacy policy

1. Data controller

Emycare, société par actions simplifiée, Hub Eurasanté, 350 avenue Eugène Avinée, 59120 Loos, France. Email: contact@emycare.tech. Telephone: +33 6 37 96 43 33.

2. Data collected

The Website does not collect any health data. Please do not include any in your messages.

3. Purposes and legal bases

4. Retention periods

Data submitted through the forms is kept for three years from your last exchange with Emycare, unless a contractual relationship exists, in which case it is kept for the duration of that relationship and the applicable statutory limitation periods. Technical connection data is kept by the host for a limited period, for security purposes.

5. Recipients and processors

The data is intended solely for Emycare. It is not sold, rented or otherwise passed on to third parties. Emycare uses Netlify, Inc. (United States) to host the Website and receive form submissions. This processor is bound by security and confidentiality commitments.

6. Transfers outside the European Union

Hosting by Netlify, Inc. involves a transfer of data to the United States. This transfer is covered by Netlify's certification under the EU-U.S. Data Privacy Framework and by the European Commission's standard contractual clauses.

7. Security

Emycare implements appropriate technical and organizational measures to protect data against loss, alteration or unauthorized disclosure, and ensures that its processors meet equivalent requirements.

8. Your rights

You have the rights of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw your consent where processing is based on it and to give instructions on what happens to your data after your death. To exercise these rights: contact@emycare.tech. Emycare replies within one month, which may be extended by two months for complex requests. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

9. Cookies

The Website does not set any audience measurement or advertising cookies and does not use any tracker that requires your consent. Fonts are hosted on the Website: displaying them does not send any data to a third-party service.

10. Updates

Emycare may change this policy to reflect changes to the Website or to the regulations. Any change is published on this page.

11. Contact

Emycare, Hub Eurasanté, 350 avenue Eugène Avinée, 59120 Loos, France. Email: contact@emycare.tech.